![]() If I login to my Skype for Business account I am able to search for the Hub account, video chat, etc. If I add the Skype for Business account from an external Skype contact, it appears offline/unavailable - I am unable to message, call, or video chat. But, I am unable to search for contacts outside of the organization. That link was very useful, I was able to streamline setting up the Surface Hubs without much issue. If you need a quicker solution, you can open a support case here with our hub team. Please also note the surface hub needs a separate policy applied in accordance with documentation in my previous link. Make sure your skype for business settings allow for contact with external domains for the contacts you are searching. ![]() As for searching for contacts which do not appear this should work if supported by device & skype policies. Ideally you just invite the meeting room to the desired conference, otherwise you will have to search for your contact. Contacts always have to be searched or dialed. Cliffordbanks2 wrote:The surface hub doesn't have a contact list like a desktop client will.
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